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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

FAQ

  • What time does the festival start and end?
    Venue doors open at noon both days. Curfew is 11pm.
  • Will you be posting set times in advance?

    Yes, click here

  • Are there Hotel Packages?
     Yes, please visit here for details.
  • Is there anywhere to sit?
    This is a general admission festival on a grassy golf course, no fixed seating. There are some picnic-style seating scattered throughout the site for you to take a break and enjoy a meal.
  • What can I bring into the festival?
     Please review our allowed/prohibited items list here
  • Will there be vegan/vegetarian food?
    Yes!
  • Is there public transportation to the event?

    Please check our Getting Here page.

  • Where do I park for this event?

    Please check our Getting Here page.

  • Can I volunteer or are you hiring?
     As much as we appreciate your interest, we are not able to have volunteers. To review Goldenvoice Job opportunities, please click here.  
  • Can I get a refund?
    Sorry, no refunds, unless the festival does not happen.
  • Will there be Breast Pumping Stations?
     Need a place to pump and store? We got you covered! B.Y.O.P. (Bring Your Own Pump) to select medical tents for an exclusive pumping & feeding space. All locations will have power for electric pumps as well as washing stations (non-potable water) with soap and sanitizing wipes. Refrigeration capabilities will be available. 

    Check Festival Map for locations.
  • Do you have a lost & found?

    Yes, we do! You’ll be able to check items online anytime on our Lost & Found page.

  • Are there lockers available to rent?

    Yes, click here for prices & availability.

  • Will there be free water refill stations?
    Yes. 
  • What if my question isn't asked frequently enough to be listed here?
    Please contact us here with any other questions you may have.
  • Can I or my band/artist/dj play?
    We appreciate your interest, however we are not seeking unsolicited artists. 
  • I placed an order but did not receive my ticket(s) and/or email confirmation.
    • For help with your order, please contact ticket support
    • For fulfillment info, please visit here.
    • If you are unable to retrieve your pass via the app, you must visit the box office in person. Please visit here for more info.