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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

TICKET INFO

  • Two day pass holders will receive a single day wristband for each day of the event
  • Single day tickets are ONE wristband, valid for only the day you purchased.
  • Wristbands are void if tampered with or removed.
  • Children 5 & under are free and do not need a wristband for entry. One free child admission with each purchased ticket. Excluding Clubhouse (21+).
  • You will receive AXS Mobile ID digital passes within 10 minutes after you complete your purchase. Please note, your passes will be scanned from your phone on the Goldenvoice Regional Festival app or AXS App at the entrance gate per day.
  • Parking tickets are mobile only and you will receive AXS Mobile ID digital tickets within an hour after you complete your purchase for General and Preferred Parking. Clubhouse parking will be sent closer to festival dates.  Please note, your passes will be scanned from your phone on the Goldenvoice Regional Festivals app or AXS App at the entrance for parking per day.

VIEWING/RECEIVING YOUR TICKETS

  • Step 1: Download the Goldenvoice Regional Festivals app and navigate to MY PASSES from the This Ain't No Picnic home screen.
  • Step 2: Sign-in with the same email address used to purchase tickets or to accept transferred tickets.
  • Step 3: Tap your This Ain't No Picnic tickets
  • Going with a group? If you are the ticket holder for your group, you can transfer tickets directly to their AXS account. The tickets will either automatically appear in their account or they will receive a confirmation email to confirm the transfer.

*Tickets may also be accessed in the AXS app.

ORDER INFO

  • All sales are final.
  • No refunds, cancellations or exchanges.
  • The name on the original order cannot be changed.
  • There is a strict 8 ticket limit per customer. Each customer may purchase up to 8 tickets.
  • There are minimum browser requirements to place an order online. Make sure you have the most updated version.
  • Do not buy tickets from a 3rd party/scalper. We won’t service, authenticate or support tickets purchased from a 3rd party/scalper. We do not assist in any 3rd party transactions.
  • For order questions/help, please contact Ticket Purchase Support.
  • By purchasing tickets, you agree to all Terms of Sale, Terms of Use and Wristband Terms of Use.

WILL CALL / BOX OFFICE

BOX OFFICE INFO

BOX OFFICE LOCATION:
Outside of GATE A on the south side of the stadium adjacent to LOT F.
1001 Rose Bowl Dr., Pasadena, CA 91103

BOX OFFICE HOURS:
Sat 8/27: 12pm – 10pm 
Sun 8/28: 12pm – 9pm

  • Government issued photo ID of order account holder, order number and the credit card used for purchase are required for pick-up at Will Call.
  • Absolutely no name changes or alternate Will Call pick-ups will be allowed. No exceptions.
  • Box Office will only accept credit or debit card payment. Cash will not be accepted.
  • FESTIVAL TICKETING SUPPORT

    Email: support@festivalticketing.com
    Hours: Monday-Friday 10:00am-4:00pm MST
    Phone: 888-320-7328