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If you are using a screen reader and are having problems using this website, please call (323) 513-6222 for assistance.

TICKET INFO

  • Your ticket is a single wristband worn both days.
  • Wristbands are void if tampered with or removed.
  • Wristband registration required for entry into the festival.
  • Children 5 & under are free and do not need a wristband for entry. One free child admission with each purchased ticket. Excluding Clubhouse (21+).
  • Parking tickets are mobile only and you will receive AXS Mobile ID digital tickets within your AXS App with in an hour after you complete your purchase for General and Preferred Parking. Clubhouse parking will be sent closer to festival dates. Please note, your tickets will be scanned from your phone on the AXS App at the entrance for parking per day.

ORDER INFO

  • All sales are final.
  • No refunds, cancellations or exchanges.
  • The name on the original order cannot be changed.
  • There is a strict 8 ticket limit per customer. Each customer may purchase up to 8 tickets.
  • There are minimum browser requirements to place an order online. Make sure you have the most updated version.
  • Do not buy tickets from a 3rd party/scalper. We won’t service, authenticate or support tickets purchased from a 3rd party/scalper. We do not assist in any 3rd party transactions.
  • For order questions/help, please contact Ticket Purchase Support.
  • By purchasing tickets, you agree to all Terms of Sale, Terms of Use and Wristband Terms of Use.

SHIPPING INFO

  • Last day to update shipping address is Friday 7/1/22.
  • There is a $10 shipping fee per domestic order / $25 shipping fee per international order.
  • All orders will start to ship in mid-July via UPS Mail Innovations.
  • A tracking number will be emailed to you when your order is packed. Don’t forget to check your spam folder.
  • It may take up to 6 weeks to complete shipping orders. Please be patient.
  • If you have not received your order by Monday 8/22/22 please contact Ticket Purchase Support.
  • Orders placed separately are shipped separately.
  • The last day to place an order and have it shipped: Sunday 8/14/22 for domestic and Sunday 8/7/22 for international orders.
  • UPS Mail Innovations claims that international shipping takes approximately 4-14 days from receiving a shipping notification to delivery. However, delivery times might vary by destination. Please keep this in mind when making travel plans.
  • Orders will not be re-shipped or shipped twice under any circumstances.
  • Orders unable to be delivered under any circumstances (e.g., lost, stolen, errors, forgot something, alien abduction, dog scared the postman, wrong address, stuck in transit, etc.) must be picked up at Will Call by the person whose name is on the original order. No exceptions.
  • Original purchaser must present a valid photo ID, order confirmation and credit card used for purchase to pick up the order. No alternate name pickups are allowed. No name changes. No exceptions.
  • Parking tickets are mobile only and you will receive AXS Mobile ID digital tickets within your AXS App with in an hour after you complete your purchase for General and Preferred Parking. Clubhouse parking will be sent closer to festival dates. Please note, your tickets will be scanned from your phone on the AXS App at the entrance for parking per day.

WILL CALL / BOX OFFICE

Location: / Box Office Days/Hours:

  • TBD. Please check back closer to festival dates for details.
  • Government issued photo ID of order account holder, order number and the credit card used for purchase are required for pick-up at Will Call.
  • Absolutely no name changes or alternate Will Call pick-ups will be allowed. No exceptions.
  • Box Office will only accept credit or debit card payment. Cash will not be accepted.
  • For wristband help, please remember the wristband must be registered in the name of the person seeking assistance at the window.

FESTIVAL TICKETING SUPPORT

Email: support@festivalticketing.com
Hours: Monday-Friday 10:00am-4:00pm MST
Phone: 888-320-7328